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PRIVACY POLICY

This Privacy Policy is an integral part of the Legal Notice and the Conditions of Sale. Access and navigation on the site, or the use of its services, imply acceptance of the Legal Notice. Please, we recommend that you read our legal terms carefully.

  Who is the data controller?

All the data provided by the Users in www.reservadeicaza.com will be incorporated and processed, both through telematic, computerized and non-automated means, being responsible for said files:

 

Reserva De Icaza, SL

NIF. B06866354

hello@reservadeicaza.com

  Who can provide us with data?

Users' access to the portal and participation in the sale of the products offered through the website may involve the processing of personal data. Reserva De Icaza, SL, attaches great importance to compliance with the regulations on the protection of personal data and on services of the information society and electronic commerce.

By accessing our page, you state that you are of legal age in accordance with your national law and that all the data you provide us, whether they are mandatory to provide you with the service or information or additional data that complete your information and request, are truthful and correct, that is, they respond to your real situation. These data are provided to us voluntarily. For certain data processing we will ask you to give us your consent by accepting the Privacy Policy (and you give us your consent so that we can process it, both computerized and non-automated, for specific and legitimate purposes of Reserva De Icaza , SL, not being used for incompatible or unauthorized purposes) and the activation of the authorization boxes for other purposes.

Any person who makes or has made a purchase through this website has the status of partner/client.

What data do we collect?

When you register as a registered user in Reserva De Icaza, send an information query or contact us by email or by phone, we may ask you to provide us with a series of data and personal information such as your name, surnames , address, email, telephone contact. These data that we request, and that are necessary for the good service by Reserva De Icaza.

 

Commercial communications will be sent through a specific tool that will include links and tiny and transparent images that will be associated with your email address. In this way, when one of these images is downloaded or the links contained in the email are accessed, Reserva De Icaza can know for statistical purposes if the email has been opened or if a link has been accessed from said email. You can prevent these uses by configuring your email manager or program to prevent the automated downloading of images, as well as not accessing the links included in the emails you receive.

 

For product purchase processes in our store, you must either prove yourself as a registered user or make a purchase without being registered. In both cases, you will be asked for a series of personal data, such as name, surname, address, telephone number, delivery address, bank/credit card details, among others; In addition, we may request other information if the recipient of the product is a person other than the one who places the order. In these cases, you have the consent of this person to provide us with the data to deliver the order to their address.

How is the information and data you provide us used?

Reserva De Icaza will use the information you provide us for the following purposes:

- Processing of registered user registration data.

We will treat your data for registration as a registered user on our page, access to the private area, communication management in relation to the condition of registered user (notifications, notices, information, communications, among others), for the management and maintenance of the account of registered user.

The basis that legitimizes this treatment is your consent to register as a registered user. Your data will be kept, once your voluntary withdrawal has occurred, duly blocked for a period of 2 years, being subsequently eliminated.

- Data processing for purchasing processes.

We will treat your data for the management, processing, collection-payment management, delivery and return management and claims of the orders that you formalize and contract through our store and by telephone; also for the fulfillment of our legal obligations (fiscal, accounting and consumption).

- Data processing so that you can continue the purchase process.

When you access our website through your user account, we will process your data related to the products that you include in the cart but that you do not finally purchase to inform you that you can continue with the purchase process, by sending emails indicating the steps you need to follow.

The basis that legitimizes this treatment is, on the one hand, the consent given by accepting marketing or behavioral cookies on the devices you use when you browse through our website after logging in as a user, which will allow us to show you relevant ads. and attractive based on your browsing habits; and, on the other hand, the legitimate interest we have in making you commercial communications about our products and services as long as you have not objected to it. 

- Data processing for newsletters and communications from Reserva De Icaza.

We will process your data to send you newsletters and electronic communications from Reserva De Icaza regarding our products and services, as well as other news related to the world of tequila.

The basis that legitimizes the treatment will be:

a) The legitimate interest of Reserva De Icaza, as well as the existence of a previous contractual or similar relationship, provided that you have a user account

b) Your consent, in case you do not have a user account and you have granted it to us through any of the forms in which it is requested.

At any time you can unsubscribe by following the instructions that appear at the end of all our emails or by communicating it in writing to the email address  hello@reservadeicaza.com . We will keep your data until you exercise your right to object.

-Data processing for communications from third-party companies.

We will process your data, with your express consent, to send you communications, by any means including electronic communications, about our own products or services or those of third parties in the distance selling, travel, fashion, health, retail and leisure sectors, which may involve the communication of the same to companies of said sectors.

The basis that legitimizes the treatment is your consent; At any time you can unsubscribe from these communications by following the instructions that appear at the end of all our emails or by writing to the address  hello@reservadeicaza.com

 

You can revoke the consent given at any time. To do this, you must [access your privacy preferences center and uncheck the corresponding box  / send an email to hola@reservadeicaza.com proving your identity. We will keep your data until you withdraw your consent.

-Data processing for profiling and marketing.

We will process your data for the purposes of studying and analyzing profiles, consumption behavior and preferences, use and navigation of the page, purchase history, in order to improve the services offered by Reserva De Icaza and offer you personalized offers.

How and where is the information shared?

Reserva De Icaza expressly informs you that in the cases in which you contract or formalize an order, we will proceed to transfer your data to the Bodies and Public Administrations with competence in the matter in accordance with current legal regulations.

 

Security of your data

Reserva De Icaza places great importance on the security of all personally identifiable information. In the event that the registration implies the assignment of a password to the User, the User undertakes to use it carefully and to keep it secret. Users are responsible for the confidentiality of the passwords and other identifiers that Reserva De Icaza, SL provides them, and undertake not to transfer them or allow their use to third parties, either permanently or temporarily. The User will be responsible for the illicit use of the services of this website by a third party through a password due to its non-diligent use or its loss by the User.

The User must notify Reserva De Icaza, SL immediately of any circumstance that may lead to the improper use of passwords and other indicators, such as theft or loss. As long as this communication does not take place, Reserva De Icaza, SL will be exempt from any liability that may arise from the improper use of such passwords by unauthorized third parties.

Unfortunately, the transmission of information over the Internet is not completely secure; For this reason, we make efforts and allocate resources to improve our page every day and that the functionalities that we make available to you are safer.

Once we have received your information, we have implemented security measures to ensure access, confidentiality, integrity and prevent any loss, misuse and/or alteration of customer data under our control.  

IP addresses

We may collect information about your computer, including your IP address, operating system, and browser type, for system administration and to provide more personalized information to your endpoint. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Your Rights and access to information

In accordance with current community regulations (EU Regulation 679/2016, of April 27) you have the possibility of exercising the following very personal rights, reliably proving your identity, either through electronic means (in the case of newsletters, communications and emails) or through written communication addressed to our Privacy Officer.

Your rights are the following:

  • Right of access to the information that we have regarding your person, specifying the purposes of the treatment that we carry out and the communications that we have made to third administrations and companies, either because they are authorized by law or because they are necessary for the provision of the service that You have requested us, either by granting your prior consent.

  • Right to rectify your data, by which we will update and update the information and data that we have according to the information you provide us.

  • Right to delete your data, once the legal retention periods set by the applicable regulations have been fulfilled.

  • Right to oppose us to carry out any activity of treatment of your data, through the revocation of your authorization/consent.

  • Right to limit the processing of your data, such as if you file a claim or want us to keep your data for a longer period, avoiding its deletion.

  • Right to the portability of your data, for which we will provide you in a common reading file format with the data that you have provided us at the time of your registration as a user.

 

You can exercise your rights by accessing your profile on our platform, your privacy preferences center, or by sending an email to hola@reservadeicaza.com, clearly indicating which right you wish to exercise.

In addition, we inform you that you can always go to the Spanish Data Protection Control Authority (Spanish Data Protection Agency, www.aepd.es ) to request their guardianship or file a claim in relation to the processing of personal data.

Our page www.reservadeicaza.com may contain links to and from other web pages, either from our partners, associates, associated companies, among others. If you access these pages, keep in mind that personal data or information may be requested on them. Therefore, we inform you that when you visit these pages you must visit their privacy policies.

 

Privacy Officer

At any time you can request us, completely free of charge, either by letter or via email, to exercise your rights, and you must include a photocopy of your DNI/NIE/Passport with your request, since it is a very personal right.

Your requests must be sent to our Privacy Officer via email to hola@reservadeicaza.com.

Changes in the Privacy Policy

From time to time we may modify or adapt our Privacy Policy and Treatment of Personal Data. We recommend that you visit it each time you browse the site in order to always be informed in advance of any data you may provide us.

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